Cancellation Policy

Cancellation Policy

At Moto Shopy, we strive to provide a smooth shopping experience for all our customers. Please review our cancellation policy carefully before placing your order.

1. Order Cancellation by Customer

  • Orders can be canceled within 24 hours of placing the order.

  • To request a cancellation, please contact us at [Shopymoto@gmail.com] or [+919650526315] with your order details.

  • Once the order has been processed or shipped, it cannot be canceled.

2. Cancellation After Shipment

  • If the order has already been shipped, cancellation is not possible.

  • However, you may request a return after receiving the product (please refer to our Return Policy).

  • Shipping charges (if applicable) are non-refundable.

3. Customized or Special Orders

  • Orders for customized, made-to-order, or special items cannot be canceled once confirmed.

  • Full payment may be required in advance for such items.

4. Cancellation by Moto Shopy

Moto Shopy reserves the right to cancel any order due to:

  • Product unavailability

  • Payment issues or failed transactions

  • Incorrect pricing or product description errors

  • Suspected fraudulent activity

If we cancel your order:

  • You will be notified immediately.

  • Any payment made will be refunded within 7Β business days.

5. Refund Processing

  • Approved refunds will be processed to the original payment method.

  • Refund timelines may vary depending on your bank or payment provider.

6. Contact Information

If you have any questions about this Legal Policy, please contact us:

Store Name: [Moto Shopy]
Website: [https://motoshopy.in/]
Email: [shopymoto@gmail.com]
Phone: [+919650526315]
Address: [Moto Shopy 1769/53 Naiwala Karol Bagh Delhi 110053]

GST NUMBER:Β  07BZDPA9617A1ZT